Themis Portfolio Management Ltd (hereafter referred to as “Themis”) has a defined policy for Complaints Handling & Management. This Policy is designed to provide the foundation for implementing a consistent, diligent, efficient and impartial approach for the handling of complaints; introduce appropriate organisational governance for these matters; and implement tools for structured complaints management. Our aim is to consider fairly and handle efficiently and effectively all complaints.
In this respect, we inform you of your right to file a complaint regarding Themis and our operational procedures or our employees. Our commitments to you regarding your complaint are as follows:
If you wish to file a complaint, please complete the form below or write to us by providing all relevent details shown.